Shipping & Returns
At Slippas, we want to ensure that your orders reach you in a timely and efficient manner. We currently offer shipping to the following countries along with estimated delivery times:
- United States: 3-5 business days
- Canada: 5-7 business days
- United Kingdom: 5-7 business days
- Australia: 7-10 business days
- European Union: 7-10 business days
- Rest of the World: Delivery times may vary; please contact us for more information.
Please note that these estimated delivery times are subject to change due to factors beyond our control, such as customs processing and local postal service delays. We do our best to provide you with accurate delivery estimates, and we appreciate your patience.
Shipping fees are calculated at checkout based on your shipping address and the weight of your order. We offer free shipping on orders over [insert free shipping threshold] for select destinations.
We are delighted to offer international shipping to our customers worldwide. International shipping fees and delivery times may vary depending on your location. Customs fees, taxes, and duties may apply, and these are the responsibility of the customer. Please check with your local customs authorities for more information.
Returns & Refunds
We want you to be thrilled with your Slippas purchase. If you're not completely satisfied with your order, we offer a hassle-free 30-day return policy. Here's how it works:
Initiate a Return: Contact our customer support team to request a Return Merchandise Authorization (RMA) number.
Prepare Your Return: Pack your items securely in the original packaging, if possible. Include the RMA number and a copy of your order invoice.
Ship Your Return: You are responsible for return shipping costs. Please use a trackable shipping method to ensure your return reaches us safely.
Receive Your Refund: Once we receive and inspect your return, we will process your refund within 7 days. Refunds will be issued to your original payment method.
Please note that we cannot accept returns for items that show signs of wear, damage beyond normal use, or do not meet our return policy criteria.
If you have any questions or need assistance with the return process, please don't hesitate to contact our customer support team.
At Slippas, we are committed to providing you with quality products and exceptional service. Thank you for choosing us for your footwear needs.